Customer Testimonials
Great experience I will be recommending friends to Mike P and the team at SPEEDCRAFT Acura . The whole process was enjoyable without any pressure. They were all interested in making sure I was satisfied and prioritized establishing a genuine relationship. The MDX is fantastic!
Our sales rep was extremely profession and helpful. Joe went over and above to make sure we were satisfied with our choice of vehicle. I highly recommend Speedcraft Acura to anyone that is looking for a new or used vehicle.
Very pleasant and smooth transaction, pre-owned Honda CR-V has been great so far. Kenneth was our sales person.
So grateful to have had such a great experience at Speedcraft Acura. Our salesman Joe Bevilacqua was truly a genuine guy and never pushy in the month or so we debated on cars for my daughter, son, and ultimately myself. We went from no history of Acuras to 3 currently in our driveway. That’s a testament to Joe, Mike, and the team at Speedcraft. I will be recommending them to many people!
Wanted to make mention of the wonderful purchasing a car experience that I've EVER had. Acura RDX A-spec just amazing! No pressure whatsoever from Kenneth "Kenny" Naylor. He was very professional, informative, and very comforting to me since this was a decision I was not too sure of making, but I really wanted to make it happen. He made it happen with no stress or pressure. Very professional Finance Manager, Heleno could have not been more professional and knowledgeable and gave me several different options with no pressure just great explanation that this old brain could grasp! ... Read More DealerRater - Jun 18, 2024
I was interested in looking at the different types of MDX’s. As my wife n I were roaming Mr.Ken Naylor asked to be of assistance, to which my wife replied please…and be real no xx. ( been there done that) .Mr Naylor maintained professionalism, and laughed hard and even though my wife was instantly into the top of line MDX he explained in detail the differences. After going though many questions he said and I quote” I’d LOVE to sell u the 73 k auto if that’s what you want, however your needs may be this 60k ... Read More DealerRater - May 28, 2024
I worked with Janelle Benjamin. She was pleasant, attentive, and knew the car well. She answered all my questions and assisted me post-sale working with the numerous features in the car. A no pressure salesperson who simply impresses you with her product knowledge and courtesy. I highly and unhesitatingly recommend working with Janelle and Speedcraft.
This is my first time buying a car from Soeedcraft, and I gotta say it was the best experience I've ever had purchasing a vehicle. Bob King and Mike, the sales manager were very professional and kept their word on everything that was spoken of over the phone before going there. Even though they were short staffed, Steve the other sales manager, made sure we got everything done with the finance part, sooner then expected. Was greeted by everyone there. Bunch of good, solid and honest people. Will definitely be recommending others to Speedcraft. Very smooth and easy from ... Read More DealerRater - Apr 1, 2024
Mike Patullo at Speedcraft Acura was great! Fast, friendly & professional. Showed us all the features of our new car, thank you!
The worst dealership I have ever dealt with!!! Sales person was horrible ( Michel “sales manager “) Bought used Audi from them: engine oil overfilled, empty gas tank, car was just soaked in their greasy slippery detailing solution ( dashboard, leather seats, rubber floor mats) so can’t even drive it was so slippery inside I had to remove floor mats. They told me I can’t register car myself it has to be though their agent. And months and a half later car is still not registered, so I’m stuck with car with expired temporary tag.
Had an excellent experience with both the sales and finance team. They made us feel very relaxed and comfortable. Love our new car.
Very easy buying experience. The salesman, Alberto Jimenez, was great to work with, as was the finance team. Love my new TLX!
Great customer service. Quick and easy buying process. Great selection and variety of vehicles. Helpful and patient.
My new 2023 RDX with Technology is the 6th Acura I have purchased from Mike Patullo at Speedcraft Acura.. Mike know me quite well and in total this new RDX is the 9th Acura purchased in the past 20 years. I do not shop around. Mike treats me exceptionally well and knows exactly they type of deals I am looking for. Speedcraft Acura also services all of my vehicles so when it is time to trade the vehicles are resold as Certified Pre Owned. I refuse to deal with any other salesperson because of my relationship with Mike. Speedcraft's service is ... Read More DealerRater - Jul 29, 2023
Awesome buying experience! Tam Nguyen and the other sales consultants and financial manager have made it smooth and easy operation in get my new TLX PMC!
In 50 years of buying cars this was by far the easiest transaction I ever had. I was prepared for the usual pull and tug but what I got was fairness from both Margarita and Steven and right up to finance and Michael in sales. It was actually fun buying my RDX. You really can't go wrong doing business there.
My experience here was excellent. It was a smooth process from start to finish. The communication was very to the point and I did not feel pressured at all which was a plus! Not to mention, the wonderful Margarita gets a recognition for being patient and understanding. Lastly, I would like to acknowledge the entire team as well. I would definitely recommend them if you're in the market to purchase.
Great experience, Margarita and the whole team were excellent. They made everything easier, we are very happy with the process and our new mdx.
When I first met with Mike Hamilton my first impression of him was he was a nice down to earth guy and wanted to make sure I was happy with my purchase (if I made one) and he seemed to make me feel like I was going to get a great deal.(of course I know that’s what salespeople do to make their money) and I was willing to give him an exceptional review until I started to realize what they were doing to me and that they didn’t really care about how I was treated and the ... Read More DealerRater - Mar 10, 2023
I enjoyed the best car buying experience of my lifetime at Speedcraft Acura. I first met with Tom Conti in October and placed an order for a 22 RDX. I paid a deposit fee and we basically had a hand shake agreement on the price until the vehicle arrived in March. We closed on the deal in three days and I paid exactly what I expected for my new vehicle. No flim/flam; no added unnecessary charges; Just an honest fair deal. I definitely would recommend Tom as a salesman and the entire dealership staff who assisted me on my trade-in ... Read More DealerRater - Apr 2, 2022
Great experience with this dealership. Great communication, easy process. Will be doing business with them again. No complaints with sales, customer service, financing. Everything went smoothly
Experience with this dealership was amazing. It turned bad in the beginning but not anything that was the dealers fault the general manager Steve bent over backwards and met my every need in a timely manner nothing but good things to say here I would strongly recommend this dealership and to work with Steve directly l
Matt was very helpful and knowledgeable. Stress free atmosphere and they didn't keep me waiting for ever. Completed the purchase inside of an hour and a half.
This service department maybe good at regular maintenance stuff, you know where they can do mindless work but when it comes to warranty stuff as in my case chasing rattles and fixing them you get all lip service but absolutely zero resolution.
So people who sit in my car and multiple people have asked me why a car with less than 15,000 miles has rattles and creaking but when i brought it into service and i point out the rattles and creaks all i get is "oh i don't hear anything". More lip service are the excuses! For ... Read More DealerRater - Oct 22, 2017